Legal Services
If you think your rights were violated by your Department of Social Services (DSS), call 1-800-936-4971 or email hawkinsinfo@charlottelegaladvocacy.org.
Free help is available across North Carolina. Request legal assistance and learn about your rights under NC Medicaid by contacting one of these nonprofit organizations:

Serving people statewide, except for Medicaid matters in counties served by Charlotte Center for Legal Advocacy and Pisgah Legal Services
Call: 866-219-5262

Serving people who live in Cabarrus, Cleveland, Gaston, Lincoln, Mecklenburg, Stanly and Union counties
Call: 800-438-1254

Serving people who live in Avery, Buncombe, Henderson, Jackson, Macon, Madison, Mitchell, Polk, Rutherford, Transylvania, and Yancey counties
Call: 800-489-6144
